this post was submitted on 30 Jul 2024
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During a recent episode of The Verge’s Decoder podcast, Logitech CEO Hanneke Faber shed some possible insight into the company’s view on one of its most important products. Saying that “the mouse built this house,” Faber shares the planning behind a Forever Mouse, a premium product that the company hopes will be the last you ever have to buy. There’s also a discussion about a subscription-based service and a deeper focus on AI.

For now, details on a Forever Mouse are thin, but you better believe there will be a catch. The Instant Pot was a product so good that customers rarely needed to buy another one. The company went bankrupt.

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[–] Smokeless7048@lemmy.world 0 points 3 months ago

it was these keycaps: https://www.aliexpress.com/item/1005001681753913.html

Came with the wrong size space, so had to order a smaller in (not shown in the pic), which isn't listed on Ali anymore.

[–] Techpriest2@lemmy.world 0 points 3 months ago

I made an RMA request for a Logitech universal remote within 10 min of opening the package. I got to the part of mandatory Logitech account/app download and noped it right back to the vendor.

[–] umbraroze@lemmy.world 0 points 3 months ago (5 children)

Oh I have a Forever Mouse. Bought a Microsoft Intellimouse Optical in 2001 or so. Still works. Use it with my Raspberry Pi sometimes. Also bought another Microsoft wireless laptop mouse like a decade ago. Still works just fine.

...The Logitech mouse that I bought against my better judgement in 2020 is starting to show signs of fatigue.

Also how the everliving hell do you add AI to input devices? Are they just going to guess what I'm pointing at?

[–] netvor@lemmy.world 0 points 3 months ago

Also how the everliving hell do you add AI to input devices?

Think one of those UI's that move your mouse to an "OK" button, but even worse, and everywhere (..ehm, everywhere it feels like). Add a Crowdstrikeability potential and you've got your AI crap. What's not to love about it? (and by "love" I mean "hate"...)

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[–] vga@sopuli.xyz 0 points 3 months ago* (last edited 3 months ago) (2 children)

There's one way subscription-based hardware might be a good idea: it would motivate the companies to focus on quality and repairability, because they would be the ones who have to deal with that stuff. Unless of course if the EULA of such hardware is complete shit. Which of course it will be.

[–] scholar@lemmy.world 0 points 3 months ago

It will be much cheaper for the company to replace rather than repair, then they don't have to pay technicians

[–] xavier666@lemm.ee 0 points 3 months ago* (last edited 3 months ago)

it would motivate the companies to focus on quality and repairability

CEO : No, not that kind of forever

[–] rottingleaf@lemmy.world 0 points 3 months ago (1 children)

I think it's time to stop with subscription bullshit.

I understand that they prefer that, but it quickly becomes the only purpose fulfilled by these devices which is not fulfilled by more normal ones, while the main purposes suffer, looking closer to an excuse.

Also the argument of businesses going bankrupt when something is done too well - that's by design. Progress works via removing bottlenecks one after another. Businesses which were located at those bottlenecks die. It's fine, the society doesn't need them anymore. Management and employees have mostly transferable skills and experience. If they earn less, then maybe their work is worth less, since the business failed. Investors lose money, and that's fine, it's the purpose of investment - judge wisely and win, judge poorly and lose.

It still irritates me how sometimes socialist-minded people say that it's bad that in capitalism businesses (and whole industries) fail, and this should be fixed, but then blame capitalism for the results of preventing businesses (or whole industries) from failing.

I have internalized all the leftist arguments heard here, some are fundamentally and practically very true, but sometimes fixing the thing you have would yield results just as good or better as looking for that better thing you don't know where.

OK, I've diverted from the point.

Somehow businesses making nails and screwdrivers don't complain about making too good a screwdriver. Because, well, the good screwdriver still dies after sometime, and the amount of people who need tools grows, yadda-yadda.

This should work the same way in computing, but hype-scamming customers is such a norm there, that doing business the normal way seems the way to bankruptcy to them. They should all fail. We are doing - for the real-life useful output, not for FLOPS and IOPS, - just a bit more than in 90s, but for orders of magnitude bigger cost.

[–] skeezix@lemmy.world 0 points 3 months ago

socialist-minded people say that it's bad

No they don’t, assuming your talking about democratic socialists not old eastern bloc socialism.

[–] n3cr0@lemmy.world 0 points 3 months ago (2 children)

Logitech already offers a forever mouse for many years: G502. There is noting more to add to a perfect and lasting mouse.

And now they want to reinvent the wheel? Sounds like this is already going wrong.

[–] And009@reddthat.com 0 points 3 months ago

I love the new magnetic wheel. Got right after my g502 died

[–] CouncilOfFriends@lemmy.world 0 points 3 months ago

I don't see any mention of changes to the wheel

[–] Etterra@lemmy.world 0 points 3 months ago

Considering I've only ever bought a new mouse with an old one broke, and therefore did not work at all, I can't foresee any possible reason to buy one of these things. Unless they're made of fucking titanium with and have an 80-year power supply. In which case they probably cost like $200 and I'm still going to just go buy one for 10ish bucks because I can always replace it in a few years if necessary and it's still cheaper.

[–] Etterra@lemmy.world 0 points 3 months ago (2 children)

Oh wow I never wanted to stop buying Logitech before. I guess there's a first time for everything. Fuck this noise.

[–] pyre@lemmy.world 0 points 3 months ago

yeah, I've always went for Logitech and they have had great customer support. i guess I'll have to look for something else next time i replace a peripheral.

[–] Psythik@lemmy.world 0 points 3 months ago (2 children)

Really? They went to shit over a decade ago. Cheap $30 Chinese Amazon mice surpassed Logitech in quality around 2013. I was getting so sick and tired of spending $80 on a mouse with a middle click that was going to break in a couple of years.

[–] average650@lemm.ee 0 points 3 months ago

I really like their master MX master mice. I find them much more comfortable than alternatives.

[–] ccdfa@lemm.ee 0 points 3 months ago

Yeah I bought a Logitech mouse and a little after a year the right click went bad. It would randomly click twice, never stop clicking, or not click at all. I ended up ordering some replacement japanese switches on digikey for like $5, unsoldered the old ones and resoldered the new ones. It's been close to 10 years now and with the new switches, it's the best mouse I've ever owned. I'm not happy with Logitech but I am happy with my custom mouse

[–] Raiderkev@lemmy.world 0 points 3 months ago

Weird, I've had my mouse practically forever and it works just fine. I guess I better throw it in the trash so I can jump on this subscription based opportunity.

[–] 299792458ms@lemmy.zip 0 points 3 months ago

So its a 'Forever Mouse' as long I 'Forever Pay'

[–] thegreenguy@sopuli.xyz 0 points 3 months ago (2 children)

Weird, because I'm pretty sure all other mice can be used forever, as long as they don't break.

[–] Schorsch@feddit.org 0 points 3 months ago (2 children)

I'm pretty sure the 'forever' part refers to the payment model.

[–] werefreeatlast@lemmy.world 0 points 3 months ago

Allow me to translate the business language to understandable terms....we (Logitech) will sell customers (us) a hook. When they bite, they bite forever. They will pay us (Logitech) to use their own hardware! What a bunch of idiots!

Additionally I would like to propose that we don't sign up for apple or other fruit rentals or delivery subscriptions. If you want a banana, go to the market and get one. Then eat the banana. It should cost only a few cents since you basically consume the thing. Now, if you want a mouse, go to Amazon and buy one from there that is not Logitech. Then just hook it up to the computer and use it! That's it! In fact, if you don't return it, your compromise with the seller ends when they deliver it to your door. Both you and the seller walk away happy. There's no fucking subscription to a mouse! WTF! That's a company with two legs just about done shooting one off.

[–] GladiusB@lemmy.world 0 points 3 months ago

Then I will "forever" not buy anything from them

[–] chiliedogg@lemmy.world 0 points 3 months ago (2 children)

Well switches for their MX Master series break all the damn time.

I hate that I keep buying them, but they really are a perfect mouse other than the fatal flaw that pops up about 19 seconds after the warranty expires...

[–] szczuroarturo@programming.dev 0 points 3 months ago

Yeach unfortunetly purerly from ergonomical point of view those mf truly make the best mouses at every price point . Cheap 10 dolars mouse and keyboard, still the best ergonomics for this price. Lift , ergonomical mastery ,pure joy to use. Unfortunetly switch broke after a year and a half and since it was company provided mouse from the time when they went on a shopping spree for office equipment they dont have then anymore ( i literaly took the last one ). Now the only replacment i got is the cheap mouse and keyboard also from Logitech that on the other hand refuses to break and i want a goddam excuse to buy myself something better.

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[–] gari_9812@lemmy.world 0 points 3 months ago (1 children)

Reminder that getting a subscription service means moving away from something you buy occasionally to something you pay forever

[–] hydrospanner@lemmy.world 0 points 3 months ago

Not only that, but there's a 100% chance they sell this shit to you as a forever mouse, then in a few years if it's not making them money hand over fist, they'll discontinue it and keep your money.

[–] FireWire400@lemmy.world 0 points 3 months ago* (last edited 3 months ago)

Who here uses the vendor supplied software with their mouse?

In my experience it's almost entirely useless, except for remapping buttons maybe.

[–] thefrankring@lemmy.world 0 points 3 months ago (1 children)

You're supposed to get fucked and enjoy it.

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