Technology

It’s one of those mysteries. Maybe we should ask an educated person.

Eh......AI messes my order. Some dumbass teenager messes up my order. Whats the difference?

I mean, I can think of a couple.

I used the Mcdonalds app a few times and the drivethru was always faster, lmao.

They require location services and don't start cooking until you're inside their geofence, but IME they seem to still prioritize drivethru customers.

I checked, just for you. You can pick the hamburger happy meal and add cheese.

For me it's the exact opposite, most of them have the possibility to change the language to English, even though it's only partially translated I still can see the pictures of what I'm trying to order. If I need to look at the Korean menu and then speak Korean to the person to order, then I would just go away, especially if they don't have pictures on the menu.

For me it's use 10/10 (even the crappy ones)

Can I get a McCrapwich? That's it, no drink. . It's like 10 seconds.

They're designed for people of average (male) height, like everything else from default seatbelt position to doorways. Sounds like yet another tall person complaint to add to the pile.

In any case, I find them comfortable (probably because I'm average height lmao) and I like to take my time ordering to combine the best deals possible without having a cashier staring waiting on me so they can go take care of all the other things that McDs overworks their employees with.

IME (I've worked FF before) you "Fuck these machines" people generally trend towards annoying karen-type and take FOREVER ordering.

I like customizations on the touchscreen. I've had several experiences where I tell the cashier what I want including customizations only to get my order and realize that the order wasn't entered in properly. The touchscreen ensures that the order is at least entered properly.

To be fair, you'll be disappointed either way. At least with the menu, they can feel like they're selling decent food (their pictures do look decent) and you can make sure your order is correct.

The only time I would rather not talk to a person is if the accent causes a language barrier. Otherwise 9 times out of 10 a person is going to understand what you want better especially if it's a customization issue

just use your knuckle

This is why I tend to just use the mobile apps for places to order. Not laggy and gives the benefits you mentioned of using a touch screen kiosk. A lot of them you don't even need an account to use the app which is nice if that's something that bothers you.

I find this a bit odd as you make it seem as if ordering is a complicated process that takes some thought and planning. The whole draw of McDonalds is that you get the exact same food wherever you may be and their options are fairly limited. Ham/cheeseburger, chicken burger, fish sandwich, or nuggets is pretty much your array of options.

I personally dislike the ordering screens as they make the process way to drawn out. Let me just pick a #1, the size, and the drink and be done with it in 3 taps. Last time I used one, it wanted me to basically build my own meal as if I was ordering Dominoes online and building my own pizza.

Also, explicit confirmation of your customizations and of your order. You can double check yourself to make sure it's all correct before submitting the order while the distracted and overworked employee at the counter could hit the wrong button or skip a customization and you often wouldn't know until you receive the wrong item. Then you have to create more work for the workers to get your order remade.