this post was submitted on 09 Nov 2023
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[–] NattyNatty2x4@beehaw.org 17 points 1 year ago* (last edited 1 year ago) (1 children)

Apple has put a lot of effort into (successfully) creating a customer-base that thinks overpriced goods and different colored texts make them in a special club, I'm not surprised that an exec thought this excuse would fly

[–] monsieur_jean@kbin.social 15 points 1 year ago (2 children)

It's a bit more complex than that (and you probably know it).

When you enter the Apple ecosystem you basically sign a contract with them : they sell you overpriced goods, but in exchange you get a consistent, coherent and well thought-out experience across the board. Their UX is excellent. Their support is good. Things work well, applications are easy to use and pretty stable and well built. And if they violate your privacy like the others, at least they don't make the open-bar sale of your data their fucking business model (wink wink Google).

Of course you there's a price to pay. Overpriced products, limited UI/UX options, no interoperability, little control over your data. And when there's that one thing that doesn't work, no luck. But your day to day life within the Apple ecosystem IS enjoyable. It's a nice golden cage with soft pillows.

I used to be a hardcore PC/Linux/Android user. Over the last few years I gradually switched to a full Apple environment : MacBook, iPhone, iPad... I just don't have time to "manage" my hardware anymore. Nor the urge to do it. I need things to work out of the box in a predictable way. I don't want a digital mental load. Just a simple UX, consistency across my devices and good apps (and no Google, fuck Google). Something I wouldn't have with an Android + PC setup. :)

The whole "special club" argument is bullshit, and I hope we grow out of it. Neither the Apple nor the Google/Microsoft environments are satisfactory. Not even speaking of Linux and FOSS. We must aim higher.

[–] rwhitisissle@beehaw.org 7 points 1 year ago* (last edited 1 year ago) (1 children)

I'm gonna have to argue against a few of these points:

When you enter the Apple ecosystem you basically sign a contract with them : they sell you overpriced goods, but in exchange you get a consistent, coherent and well thought-out experience across the board.

Consistent: yes. Every Apple device leverages a functionally very similar UI. That said, the experience is, in my opinion, not very coherent or well thought out. Especially if you are attempting to leverage their technology from the standpoint of someone like a Linux power user. The default user experience is frustratingly warped around the idea that the end user is an idiot who has no idea how to use a terminal and who only wants access to the default applications provided with the OS.

Things work well

Things work...okay. But try installing, uninstalling, and then reinstalling a MySQL DB on a macbook and then spend an hour figuring out why your installation is broken. Admittedly, that's because you're probably installing it with Homebrew, but that's the other point: if you want to do anything of value on it, you have to use a third party application like Homebrew to do it. The fact that you have to install and leverage a third party package manager is unhinged for an ecosystem where everything is so "bundled" together by default.

Of course you there’s a price to pay. Overpriced products, limited UI/UX options, no interoperability, little control over your data. And when there’s that one thing that doesn’t work, no luck. But your day to day life within the Apple ecosystem IS enjoyable. It’s a nice golden cage with soft pillows.

I guess the ultimate perspective is one in which you have to be happy surrendering control over so much to Apple. But then again, you could also just install EndeavorOS with KDE Plasma or any given flavor of Debian distribution with any DE of your choice, install KDE Connect on your PC and phone, and get 95 percent of the experience Apple offers right out of the box, with about 100x the control over your system.

I used to be a hardcore PC/Linux/Android user. Over the last few years I gradually switched to a full Apple environment : MacBook, iPhone, iPad… I just don’t have time to “manage” my hardware anymore.

I don't know of anyone who would describe themselves as a hardcore "PC/Linux user," or what this means to you. I'm assuming by PC you mean Windows. But people who are really into Linux generally don't like MacOS or Windows, and typically for all the same reasons. I tolerate a Windows machine for video game purposes, but if I had to use it for work I'd immediately install Virtualbox and work out of a Linux VM. For the people who are really into Linux, the management of the different parts of it is, while sometimes a pain in the ass, also part of the fun. It's the innate challenge of something that can only be mastered by technical proficiency. If that's not for you, totally fine.

The whole “special club” argument is bullshit, and I hope we grow out of it.

It's less argument and more of a general negative sentiment people hold towards Apple product advocates. You can look up the phenomenon of "green bubble discrimination." It's a vicious cycle in which the ecosystem works seamlessly for people who are a part of it, but Apple intentionally makes leaving that ecosystem difficult and intentionally draws attention to those who interact with the people inside of it who are not part of it. Apple products also often are associated with a higher price tag: they're status symbols as much as they are functional tools. People recognize a 2000 dollar Macbook instantly. Only a few people might recognize a comparably priced Thinkpad. In a lot of cases, they'll just assume the Macbook was expensive and the non-Macbook was cheap. And you might say, "yeah, but that's because of people, not because of Mac." But it would be a lie to say that Apple isn't a company intensely invested in brand recognition and that it doesn't know it actively profits from these perceptions.

[–] monsieur_jean@kbin.social 6 points 1 year ago (1 children)

Everything you say is what past me would have answered ten years ago, thinking current me is an idiot. Yet here we are. ;)

You are right and make good points. But you are not 99% of computer users. Just considering installing a linux distro puts you in the top 1% most competent.

(Speaking of which, I still have a laptop running EndeavourOS + i3. Three months in my system is half broken because of infrequent updates. I could fix it, I just don't have the motivation to do so. Or the time. I'll probably just reinstall Mint.)

[–] rwhitisissle@beehaw.org 5 points 1 year ago

Everything you say is what past me would have answered ten years ago, thinking current me is an idiot. Yet here we are. ;)

Wow. Talk about coincidences...

you are not 99% of computer users. Just considering installing a linux distro puts you in the top 1% most competent.

I'm a dumbass and if I can do it anyone can. But, yes, technology is a daunting thing to most people. Intuition and experience go far. That said, it's literally easier today than it ever has been. You put in the installation usb, click next a whole bunch, reboot, and you have a working machine. Is it sometimes more complicated than that and you have to do BIOS/UEFI bullshit? Sure, but past that hurdle it's smooth sailing.

(Speaking of which, I still have a laptop running EndeavourOS + i3. Three months in my system is half broken because of infrequent updates. I could fix it, I just don’t have the motivation to do so. Or the time. I’ll probably just reinstall Mint.)

Ah, the joys of rolling release distros. Endeavor has been stable for me so far. I'm running it on an X1 Thinkpad. Generally works more reliably than my own vanilla arch installs and more low profile tiling window managers. I've found myself sticking to KDE Plasma for a DE because it's so consistent and has enough features to keep me happy without having to spend all my time fine tuning my own UX, which I just don't care about. My realization has been that arch distros are best suited for machines running integrated graphics and popular DEs, rather than ones with separate cards and more niche or highly customizable DEs. Prevents you from having to futs about with things like Optimus, with graphics drivers being the primary cause of headaches for that distro, per my experience. That said, I used to run an old Acer laptop with arch and a tiling window manager called qtile. Qtile was great, but every other update completely altered the logic and structure of how it read the config file for it, so the damn thing broke constantly. I'm like...just decide how you want the config to look and keep that. Or at least allow for backwards compatibility. But they didn't.

[–] NattyNatty2x4@beehaw.org 2 points 1 year ago

Yea sorry but I disagree with the vast majority of things you said. Consistent, coherent, and well thought out experiences are pretty par for the course at this point, regardless of what flagship phone company you're buying from. The UX is great for people who grow up with the UX, just like android UX is great for people who grow up with it. Android users who switch to Apple generally think Apple's UX is dogshit, and vice versa. The UX argument is trash and the reality of it is that people just think whatever UX they're used to is the more intuitive one. Support is pretty much the same in my experience between the two, and I have an android personal phone and an apple work phone. The major difference is the image that Apple support airs is better. The vast majority of popular Android applications are just as stable and usable as Apple apps, and the ones that aren't are often niche enough that similar apps aren't even on the apple appstore. So it's a question of basically the same service for most apps, and then either no service or degraded service for lesser apps.

The one thing they have over android is the security argument, which is fair to an extent, but not this bulwark that a lot of people like to pretend it is. The Fappening, for example, still got plenty of explicit images from Apple phones.

All in all, apple is an advertising company first, and a tech company second, with admittedly improved security, but also admittedly security that isn't good enough to justify the price hike.