this post was submitted on 24 Aug 2023
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Dude did you get the HP Envy x360 too? My hinge failed a year in, I got the panel replaced, a year later the hinge fails again. My screen hasn't cracked but I can't close the laptop anymore... Gonna get a Thinkpad L14 and hope it holds up a bit better, since Thinkpads are known for decent build quality.
Man HP just doesn't know how to make hinges anymore - I've had the hinge on two different consumer-grade HP laptops crap out within a few months/years over the past decade!
YES, it was super disappointing because otherwise it was a solid laptop. Cracked the corner of my screen and is basically non-portable now. Currently have it hooked up to an external monitor and keyboard just to make it until I can get a new laptop.
Read up on it and apparently it’s been a huge issue in HP’s build quality since at least 2017. There’s a class action lawsuit you can sign up for and hopefully be compensated in some way.
Mine works perfectly otherwise too, thinking of giving it to my grandma so she can use it at home. Huge shame...
I knew about the class action lawsuit but I live outside of the US :C
Good luck getting a new laptop, hope it lasts!
Aw super sweet of you to think of your grandma.
Thank you! HP Envy x360 design flaw solidarity, friend ✊