this post was submitted on 13 Aug 2023
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ
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Apple is a huge mess tbh, you have NOT done tech support for Apple stuff, it's a pain. Android, otoh, is a breeze. I've always found Apple stuff jankier.
I haven't needed to tech support on any of my Apple stuff in the entire time I've owned them, I have at home both a Linux server and a Mac mini running as a headless server. Guess how many times I've had to fix the Mac mini 0.
My iPhone I've had 0 issues with and my M2 Air which I use for work has had 0 issues.
I don't really see a situation where the sorting out a mac would be troublesome it's pretty much all simple as hell.
Oh and fun fact, I have done tech support for apple stuff on a daily basis as part of my job as a store manager of a retail tech store and I'm constantly thrown problems from Android/iOS Devcies as well as MacOS, Linux & Windows Devices and guess which ones give me the most problems.
Sorting out a Mac is troublesome. Errors that give you no information, lack of easy access to advanced utilities, and of course, it bring all in the name of "It Just Works! (TM)". I found myself cursing at a Mac, but never had on literally any other operating system ever. Even TempleOS is easier to troubleshoot.
Errors on every major OS:
Now let's see what those errors tell me.
Guess how many times my Dad had trouble with Bluetooth on macOS. More than I can count, to the point of needing to steal my mic from me.
Me and you have very different experiences to this, at work I've found MacOS the easiest of the three to sort out.
I'll give you a recent windows example, A PC comes in for repair with a b450 MSI board no audio on the Front panel or the rear I/O. Naturally we install all the drivers off the MSI web page except windows won't even detect the sound card. Throw on a Linux USB live environment instantly detected.
Naturally we're like no worries let's use the inbuilt Windows tool to reset the PC with a cloud download, nope that doesn't fix it. Required a complete reinstall from a USB. This was windows 10 22h2 iirc.
At work I see Windows/Mac/Linux daily and Windows, gives me the most trouble on a daily basis. With Mac/Linux most things you can fix from the terminal pretty quickly, or with Mac just use the inbuilt reset tool no matter how much a customer fucks up their machine.
The problem is I don't want to reload macOS over every tiny fuckup like in the SymbianOS days.