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The confusion is because user friendly has a clear definition but you're using it to mean something else.
You could consider editing to say user-centric, user-first, user-focused. Or re-wording to specifically state prioritising the user over profit
It seems you're right. I wasn't aware that it has a definition. https://en.wikipedia.org/w/index.php?title=Userfriendliness As a result, I was so naive to just use it as being friendly to users. I'm kinda surprised that this seems to be a well established term (as can be seen by so many here interpreting it with this definition).
Will re-word post.