this post was submitted on 24 Sep 2024
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They have also denied refunds if a game is running in the background and you have 100 hours while editing a spreadsheet, so tread lightly
I've been denied a refund for a game I played for 2 minutes and realized was trash. When I quit it went back to a popped-under splash screen instead of quitting to desktop. I turned off the monitor for the night and the next day when I requested the refund, Steam said I played it for too long and denied my refund.
It was a game under $10 so I didn't lose much but it was still bullshit.
Not related to the refund at all, but: Why would you turn off the monitor and not the computer? Even when idling it eats way more power than a monitor in standby.
Didnt hear about that one, but I do recall some stories of people playing hundreds of hours, dev making a major catastrophic change, and steam still giving the refund.