this post was submitted on 22 Sep 2024
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Thanks for this. I’ve only used Amazon a few times and was always baffled at the train wreck of its chaotic layout / ux. I had to buy something there once and it was such a process it was like being asked to leave the store before paying. Thought at the time it must be down to legacy and new features being showhorned around ancient web1.0 history, its success being its burden with customers having to learn how to use the thing. Price fixing scam is what I will think of it now, while continuing to avoid it.
Maybe it's stockholm syndrome or something, but I find it absolutely fine. My general rule of thumb is to look past the first page of results, since that's where a lot of the sponsored listings are, and then look at several listings before deciding. As long as you're aware that the first page or so of results are generally sponsored (i.e. ads), it's not too hard to find a decent product. And since it's online, it's pretty easy to compare w/ other retailers (I'll often look at eBay, Newegg, and a couple others depending on the type of product before pulling the trigger).
That said, I'm definitely not your typical consumer (I rarely buy things on impulse), so it's hard for me to understand the impact of their "price fixing" nonsense.
Nah, the layout is absolutely horrible. Especially when you check a box in the filters and other options disappear because Jeff forbid you want to look for motherboards by Asus, Gigabyte, and Asrock but ignore other brands.
Are you talking about the immediate refresh thing? Because yes, that is frustrating.
I don't know if it happens in browser but sometimes on their app other options disappear if you choose one from the filter.
If I start looking for shoes, and check Adidas under brands filter then the page refreshes and I don't see any other brands' names.
no it's absolutely horrid. HOWEVER in your defense, so are like 95% of all websites, ever made, it's not a unique problem.
Yup, the modern web kinda sucks. But once you learn to navigate it, it's usable. Mostly.
Yeh people learn and it becomes normal which is fine. Ebay is as bizarre to me. Not hate, more a morbid fascination that things so maze-like to navigate can also be successful. Could be semi cultural as well. I’ve noticed this being the way in other US platforms with a similar legacy. I’ve also being (attempting to) subvert tracking for quite a while so maybe that's working and its less useful as a result lol. I’m lucky in a sense that their corporation isn't so strong where I live so theres more choice (ironically I may actually have less choice). Its annoying when they have the monopoly on a given product, but it’s also possible just to go without the shiny thing.
Yeah, it's a bit odd, but again, once you get used to it, it's fine. My general rules of thumb:
I do that each time, and I haven't had any problems so far.