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Microsoft is reportedly banning Palestinians in the U.S. for life for calling relatives in Gaza (www.windowscentral.com)

submitted 4 months ago by Linkerbaan@lemmy.world to c/technology@lemmy.world

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A BBC investigation reveals that Microsoft is permanently banning Palestinians in the U.S. and other countries who use Skype to call relatives in Gaza.

Reportedly, Microsoft has been banning and wiping the accounts of users who have leveraged Skype to contact relatives in Gaza. In some cases, email accounts over a decade old have been locked, destroying access to banking accounts, OneDrive storage, and beyond.

United States resident Salah Elsadi lost his account of over 15 years in the dragnet. "I've had this Hotmail for 15 years. They banned me for no reason, saying I have violated their terms — what terms? Tell me. I've filled out about 50 forms and called them many many times." Eiad Hametto from Saudi Arabia echoed the report, "We are civilians with no political background who just wanted to check on our families. They’ve suspended my email account that I’ve had for nearly 20 years. It was connected to all my work. They killed my life online."

Many of the users affected by the bans expressed that Microsoft may be falsely labelling them as Hamas

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[–] SulaymanF@lemmy.world 0 points 4 months ago (1 children)

Why would I give Microsoft money if they’re behaving like this?

[–] dan@upvote.au 0 points 4 months ago (2 children)

That's a reasonable question.

A lot of people are already paying Microsoft, either for OneDrive space or for Office. In that case, you may as well use what you're already paying for. They're also much more likely to provide support if you're a paying customer.

I wasn't saying to give Microsoft money, I was just saying that their paid plans are good value, particularly in the case where you need Office.

[–] jdnewmil@lemmy.ca 0 points 4 months ago

Having used the web version of Office at my job, I know I would not pay for it. It is compatible-ish, but severely lacking in features, enough so that I don't trust it to render properly or maintain the formatting entered using the desktop app. If that is good enough then there are lots of alternatives.

[–] IndustryStandard@lemmy.world 0 points 4 months ago (1 children)

In this article Microsoft is locking out paid customers. Which does make a good case for them.

[–] dan@upvote.au 0 points 4 months ago

Ah, I didn't realise it affected paid custokers Thanks for the info.