Technology

59651 readers

2690 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

McDonald’s will stop testing AI to take drive-thru orders, for now (www.theverge.com)

submitted 5 months ago by neme@lemm.ee to c/technology@lemmy.world

145 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] xantoxis@lemmy.world 0 points 5 months ago* (last edited 5 months ago) (1 children)

Two stories like this--as in, "oops AI sucks actually", in about as many weeks. (The other one was about Amazon shutting down their Just Walk Out mechanical turk nonsense.)

I think we're starting to see the tide turn against Altman's big con.

I liked this quote BTW:

the test left it confident “that a voice-ordering solution for drive-thru will be part of our restaurants’ future.”

lmao you... already have one of those? So the subtext of this message is "we can't just say AI was a terrible idea but yeah, we're going back to the shit that worked before"

[–] dev_null@lemmy.ml 0 points 5 months ago (1 children)

At least the "just walk out" was a genuine attempt at the tech, created long before the AI craze. Still failed, but they weren't following a fad.

[–] bc93@lemmy.world 0 points 5 months ago* (last edited 5 months ago) (1 children)

Edit: Sorry, I misread your comment, I understand what you mean now! Original comment maintained as a lesson for me to improve my reading comprehension.

Oh, didn't you hear? Just Walk Out was pretty much vaporware, the system was powered by thousands of people in third world nations watching customers through cameras and remotely managing their virtual basket. Basically it was just offshoring of the cashier.

[–] dev_null@lemmy.ml 0 points 5 months ago (1 children)

I wonder if the concept could still be useful. It fails if the goal is removing human workers, but the tech basically enables "cashiers" to work from home, and that's a win for the cashiers who'd like that.

But no one is going to invest in a win for the cashiers, and if they did, then like we saw, it would be outsourcing the work to third world nations, rather than local people having the ability to work from home...

[–] bc93@lemmy.world 0 points 5 months ago* (last edited 5 months ago)

Considering the costs of implementing it (installing a billion cameras), it doesn’t really make a lot of sense - self checkout makes much more sense, but of course until we deal with the elephant in the room (capitalism), automation is more of a bad thing than a good thing.