this post was submitted on 14 Jun 2024
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No it sounds like he (and you) didn’t understand the technology and thought it acted in a way it didn’t. Expecting Apple to be liable for this is buffoonery.
That depends on how well Apple explained the features and behavior, IMHO. A lot of liability issues comes down to what expectations the seller has set for the buyer
It'd be a hard thing to argue in court though that Apple should not consider their users to be borderline competent. Anyone who knows anything about technology should know that when you delete something of the internet it's never gone forever.
You can still access websites that were taken down in the early 2000s for god's sake. Why would you assume that a text message being deleted would result in it being irretrievable?
Does Apple have actual instructions and documentation that explains this? I honestly didn't know, as I've never used iMessage.
Yes, they do.
This article is short on details but basically the situation is that for most of the lifetime of iMessage, you sign in with your Mac and your phone and your iPad and whatever. These messages are not synced. If you sign in on a new device, the old one’s don’t show up. If you delete from one device it has no affect on the other.
Later they introduced iMessage in iCloud , which is an opt in service. iMessage in iCloud, once set up on your devices, allows you to sync your messages amongst these devices by storing these messages in the cloud. This is not enabled by default, probably because security wise it’s probably safer to not store your messages in the cloud.
In the “Tips” app on my iPhone (which is the user guide app), they explicitly state you have to enable it on all of your devices. You can have some set up to store in the cloud and another device just logged in and storing messages locally. This is to give you the flexibility to store all of your messages long term on one or more devices but not on all of them or in the cloud.
I don’t know about you, but I much prefer the option to store my data where I want rather than to be forced to have it in the cloud (and therefore synced) just because some shitty people are too stupid to know how to cover the evidence of their shitty behavior and want to shift blame to anyone but themselves.