this post was submitted on 03 Feb 2024
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Privacy
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Everyone. Everyone. I mean everyone here misses the biggest plus for WhatsApp compared to pretty much every other messenger. Signal is pretty much the only one as "simple" as it.
We are all too big of privacy geeks to realize what non-tech-savvy people go through with these.
Sign up process is dead simple from your phone. It is literally as simple as putting in your phone and PIN. Once you hit the "choosing server" on people using matrix for the first time, you have already lost them. Completely. The exact same thing happened with mastodon and lemmy. People who had no idea about how federation and decentralization were instantly lost
Backups: backing up is a process that the users have to do on a lot of matrix clients, or not available. People want to be able to simply move to a new phone by installing the new app, logging in, and being right back with all of your old messages. Even on signal you still have to restore the automatic backup. If you don't have that file, you are screwed. I can't remember if Element will sync your messages automatically to a new device.
Those 2 things and population are literally the only thing that the average person actually cares about outside of other people being available on the platform.