TheActualDevil

But in that same vein, recognizing how people operate means you can tweak or build a process to work with them and get results you want.

I'm not in a technical role like most people on this site, but I'm often in between those departments/their products and the consumer as well as the rest of the company. I think the mistake a lot of people in dev roles make is building a system that functions and think is good, and they need to bring the people to the process. But that's not how people work. You can maybe get a person, maybe even a few in line with your designed process. But when you have groups of people it becomes impossible.

Take that DevSecOps person above. Their solution to entire teams not using their process is to oust the leadership and bring the team to heel. I don't think that people take the time to think how they can alter their process to get the people more likely to work with it to get the results they want. As you said, people go the path of least resistance. You have to build your product to the user, not the other way around because the "people" aren't going to change.

My example: We had a process our level 1 team members needed to follow when filling out tickets. Most of the time, no big deal. Our system means their tickets need to be filled out and submitted almost immediately upon completion, they can't just wait around until the end of shift. It's a lot of real-time work. Occasionally we'd get hit by huge numbers because something vital broke and they're our front line in dealing with the communication, then these tickets would not get filled out properly in their mad rush to get them all submitted so they can move on. Every field not filled out correctly breaks our reporting, which is vital for us. Macros were no use because they could only fill out generic info and not any of the information we really needed. Their managers tried meetings and punishment and rewards, but when shit would hit the fan, inevitably the proper protocol would be the first thing to go to keep the operation running.

So I go in, take a look at the process start to finish and talk to the team about what specific things make it harder to complete in a crisis. And then I went and created a "mass issue" ticket form to use for those scenarios instead. When something major breaks and the team is flooded with these calls and they have to go through 4-5 at once every 10 minutes, they tick a box and get a new form with just the vital info and the ability to group as many issues on it as they have. Now they can group like issues together and fill out a single ticket. Their time is saved and we still get the precious data we need. Because we built our system to work with the user and made the path of least resistance a path that works.

But I have an advantage. I now work in a tech-adjacent role but I've spent my life working with people, not technology. So I get to bring that viewpoint to the job where most people around me have never really given it much thought.

The Handmaid's Tale (TV Show), hands down.

The first season was emotional but I've gotten through it multiple times as I've tried re-watching to get through season 2. I got a little farther the last time I tried, but man, it's so visceral and constantly beating down the protagonist and everyone around her. That's the point and it's great, it's just so depression-inducing when there's just no uplifting points. IT does not let up in beating you down with the horribleness. I just can't keep going when it goes on for so long.

That's awesome. Elantris doesn't get enough love from Sanderson fans, I think because his other work is so strong where in Elantris he was still finding his voice as his first published work. But I read it after books 1-4 of the Stormlight books and while it was clearly an early work and in comparison it's not written as "well," a lot of the key things are there. Compelling story, good character work, and compared to most fiction, really well written. It's just when put next to his later works it feels a bit "less." But obviously, his strength is really his character work, and some of them were a bit flat, but that villain... man that really showed what he can do with a character. And of course his story ideas are always just so unique and awesome.

And I don't know how much of Sanderson's background you know but it was the first Mistborn book that got him Wheel of Time. His telling of that story is actually really touching to me as someone who loves books and how they can affect people.

Oh man, I am so excited for you! That ending is amazing for the series. WoT is how I found my way to Brandon Sanderson. Now that I've read a lot of his stuff I understand that he excels at endings; its probably his biggest strength.

To maybe build on this a little, as someone who grew up in a household with a parent with anger issues who would take their own frustrations out on the family, it definitely helps as something to avoid, but I've found that my inward reactions have gotten better as well once I realized that anger being my immediate reaction was due to growing up in an environment where that was normalized. Even if at the time it could be frightening and I knew even then that it was bad, the human brain is funny and children are impressionable.

I was in my 30s before I came to terms with the fact that my anger issues, however well controlled the outbursts were and no matter how much I avoided letting other people know it was happening, they were still there and I was still following in the steps of my father emotionally. And recognizing that it's not how everyone feels and it's not just "how my brain works," but conditioning, and conditioning that can be broken. Similarly, I would remove myself and reflect, but I'd start to focus less on me and my reactions and force more empathy by thinking about the person or thing or situation and what led to me being upset. Eventually it got to the point where now my immediate reaction is to rationalize the situation before I emotionally respond. If I think through it and I feel I should actually still be upset, then I can confront it, but in calmer and more rational state, confident that I'm probably justified.

It still happens sometimes. Mostly it's the normal irritability that everyone feels when they're stressed or tired. And sometimes that old habit comes back and I react a little more hotly than I should for no reason. I have cats that, like your dogs, even if the anger is not directed anywhere near them, they get scared. Seeing that pulls me out real quick and I'll calm down if only just to calm them, then give then scritches and pats to let them know it's okay and they're safe. So I'd probably say that even just having them around has given me a little accountability to help as well and made it easier to avoid. Say I'm having one of those days where I'm just clumsy and uncoordinated and keep dropping or breaking things. I get real close, but my reaction will immediately be to think about making sure they don't get upset. I think it helps over-wright that anger conditioning with conditioning myself to focus on something else.

So the conclusion I've come to, literally just now while typing all this since I haven't given it a ton of active thought before, is that the conditioning to that reaction has to be broken, and that's usually easier by replacing it so you don't even go to anger, but to something else every time. As every therapist I've ever been to says, you also can't feel shame or upset with yourself for the anger. It's a thing that you want to work on and the bet way to fix it is to dispassionately view it and work on it. Beating yourself up will only make it worse.

For me it's definitely an RP choice. I don't always choose one or the other, but in games that give character creation options I tend to go for a quick "non-canon" play test to get a feel for the game and setting and get an idea of how I want to play it. Then I start a new file and create a character to fit that. Sometimes I go for a lithe rogue or a buff fighter, and the gender usually depends on either how I'm feeling or possible story/world stuff that makes it fit better, or sometimes just something interesting. Like in early Cyberpunk there was a glitch where you could start with a male character, then switch some settings and you'd get the female options but it would keep the original genitalia, so I played through as a trans woman because it wasn't something I'd done before and it was interesting and fit well into the setting. It didn't change anything in the game and I kept my character clothed so you never saw her hanging dong. But then I hit the story with the trans woman NPC and my V found a friend who they could connect with a little better. It was a fun role-play opportunity and I felt like it helped my connect to the game and the world even better when my avatar wasn't just a puppet I used to interact with the game. Even in games like the Witcher where you're given a named character, my Geralt always developed his own personality. I once accidentally sold all my boots and didn't realize for a few days that he was running around without shoes. When I noticed it immediately became part of his personality that he doesn't wear shoes. He like feeling the grass when he fights and he's more connected with nature. It kinda fit with the default personality but I leaned heavy into the more nature-focused choices where possible and it changed how I played.

Though I'm probably not an average case-study. I tend to eschew gender norms while identifying as a straight cis guy. I wear what I want, paint my nails or wear makeup if I'm feeling it. And I do lean heavy into the single player RPG games and avoid MOBAs or shooters. I think I've mostly just been playing DnD in all my video games, lol.

Speaking of DnD, my BG3 playthrough started with a female Drow monk because I haven't played any of that in DnD before, but as I played I knew I wanted a rogue so I restarted and as I built it I started with a human male but ended up with a Gith male rogue because I liked the look a bit more for it and knowing what little I did about the Gith in the opening it would be fun RP. But in my head, he's not from a creche but was lost as a small Gith and raised in some small village by human parents. So he doesn't fit in with the Gith he meets but also faces the fear that most people in the world experience when they see him. It just adds so much more depth to the game when they have their own personality.

Ooh! I've actually got something for this! It takes some work and consistency, but it's pretty fool-proof eventually.

You got to play with them right before bed.

And I don't mean just a little waving the wand around and watch them jump at it a bit. Give them a workout. My two cats, one's pretty chill and her energy level isn't too high. The other guy though, he's basically a dog. Always wants to play, and play a lot. This worked wonders for him.

Anyway, so you find a toy they really like, and figure out the kind of play that gets them engaged. Some like to hunt, some like to chase. But whatever it is, you got to get them moving, and keep it up until they're panting like a dog. It's perfectly healthy, cats just don't often get that much of a workout so we don't see it. So you do that, and they'll rest for 5-10 minutes, then want to go again. Do that over and over until they don't get back up begging for more after 10 minutes. They'll be exhausted. Then do your nightly routine and go to bed.

This won't work overnight as their routines will get them up and running soon. But you do that every night for a couple weeks and they'll start to sync up to your schedule.

Couple other things that make it easier:

1. When they try to wake you up in the morning and get your attention, don't get out of bed. Don't give them attention. You're trying to get their sleep schedule to match yours so you have to let them know that you're not available until a certain time.

2. Having your own routine of going to sleep at the same time every night. Cats are really good at knowing about what time it is and they need consistency. I'm in bed by 9:30 every night, play-time starts at 8:30 every night. If you vary it up they're never going to know when to sleep.

3)Feeding times. I know a lot of people just leave food out in a bowl, but that's not healthy for most cats (And honestly, for the healthiest, at least wet food is best). You want to figure out how much they should be eating every day and measure out just that much divided by meals. Most are fine with twice a day, since cat's would naturally eat at dusk and dawn, so just before you leave for work (assuming typical 9-5 schedule) and right before bed. I work from home so I do 3 meals a day, and that helps to wake them up mid day so they'll need more sleep at night.

3b) This can vary a lot, but typically a wild cat's routine would be to hunt, eat, groom, then sleep. So you organize play-time with eating, you play them tired (simulate hunting), feed them, They groom themselves while you get ready for bed, then you both sleep. My cats are weird though, they don't play before eating. Not into it. But right after they eat they get excited to chase each other around a bit and play, so we do it then.

It did take my energetic boy longer than 2 weeks (closer to a month), but his energy levels even after a year old were through the roof and abnormal. I think it's the breed. But now when it gets close to play time he waits next to the toy closet anticipating it. Then I play with them, then they chase each other around for about 10 minutes, but then they're tired so we all go to bed and he sleeps next to me in bed every night instead of running around.

Specifically, I'm assuming they're talking about the change in spring when we lose an hour overnight. That morning is pretty deadly, statistically. The lack of sleep causes car accidents, heart attacks, and strokes. The stress lack of sleep puts on the body is no joke, and when it hits most of the population all at once, people die. And I'm assuming men are more likely to suffer from heart attacks maybe?

I mean, the thumbs help hold stuff, sure, but it's our large pre-frontal cortex that really comes in clutch. That and our penchant for violence. There's evidence to show that the Neanderthals were possibly more advanced than us before they "died out," but also less violent and selfish. It's those traits that led us to kill them or cut off their access to resources while we took them all.

We are still animals. Any biologist will tell you that, but that's not a negative thing, it's just a facts. It's like saying we're mammals. It really comes down to how you define "better." and "successful." Obviously, we are making those determinations from our point of view, so we tend to define them with the things only we do. But if we're defining successful by technological advancement or the ability to do advanced math, or even versatility in abilities, we're at least top 3. But those orangutans are pretty nifty with their use of twigs sometimes, so don't count them out.

remained mindful of the naivety of all people, including themselves,... to prevent allowing hubris to allow poor decisions.

Not to spoil a 60 year old book, but didn't they have a plan to genetically engineer a literal savior to mankind with hundreds of years of selective breeding? A little like the pot telling the kettle it's too sure of itself.

So, I find myself doing something similar at smaller meetings at work as well, when it's just my immediate team. But I wonder if there's some context that may make your situation different. On our team, I've gained a reputation for being a data goblin and supplying that data to many departments that help them focus and make decisions on changes or solving problems. With that, I've been able to cultivate a reputation for being very knowledgeable about the business being able to see past the fluff and cutting straight to the real issue that needs to be solved, like you talk about for yourself, so when I speak about these things, I'm taken seriously. And probably more importantly, I also always offer a potential solution, even if it's not implemented (No one likes the guy who just brings problems but never solutions). Most importantly though, I only do this in meetings with my immediate small team. When other departments come in, they have their own ways of communication and I don't make assumptions that my way is acceptable for them.

In summary, some things to take into account:

• Is this a meeting where your input is warranted? Would the group maybe see the problem as out of your lane? Are there people more qualified to talk about the problem already talking?
• Do they have a reason to think you "putting it in a perspective" is not your place to do? Are there higher-ups here who's job you're usurping?
• Are you bringing anything to the problem other than reframing it? Are you bringing solutions? -Tone is important. Does it sound like you think you're in charge of the meeting and it's your job to keep them on track when it's not? (Verbal inflection can go a long way to convince people you're working with them to solve it, not telling them how to solve it).
• Finally, and this one may be tough, are you sure you're doing a good job of putting it in perspective? I've worked with people who don't contribute to solving anything and seems to only pipe up in meetings to restate the problem as if that's a contribution and then shut the hell up while everyone else works as a team to come up with solutions. Everyone sees their interjection as a waste that gets us off-track. Even if they think they're helping, we usually already have that context in our heads and it was unnecessary.

None of this may apply to you, and maybe you're actually surrounded by people that genuinely need you to help get the conversation focused. But I've seen people (and myself) make these missteps. And I agree with the poster who mentioned ADHD. I have it and have been over-talking people my whole life until it was pointed out to me and I got better about checking myself, while still contributing. You have to learn to read a room and know instinctively when and how your contributions are welcome.

But you need to make it clear in how you phrase things that you "highly value other people’s input." I have phrases I use over and over that seem to help.

"I really like what Jane was saying there about the Bobbles. It got me thinking about how the doo-dad's flipperdoodle can cause this issue. I wonder if there's a way we can head this off? Maybe cut out the whats-it protocol? Tom, you've been looking at the flipperdoodle process lately, do you think that's a possibility or if there's something else we could do to streamline it?"

But again, this really only works if you're in a group where that's how equals talk to each other like that. If there's a superior in the meeting who knows about the Bobble department, that's probably their responsibility. You've got to make it sound like you're working with the team to solve it, not sitting above them and keeping them on-track like you know better. Try listening to how other's phrase things and try to imitate it, tone as well, not just saying the words. I did not come up working in offices so I've had to adapt to the environment, and that's what I did.

Several years ago, when I was still going into the office, I made a similar decision. I tossed all my old socks and bought like, 12 pairs of argyle socks in a variety of brighter colors and deliberately wore different colors every day. They're the same brand so they all wear the same, just sometimes bright green and orange(or whatever) on each foot. I got a few questions at first, though never negative. People thought they were being helpful letting me know my socks didn't match, but when I told them it was intentional they thought it was a great idea. Now it's expected for me to have mismatched socks and no one notices. Of course, being WFH now, I almost never wear socks anymore. But on the occasion someone notices these days, they don't really care.