These universal chat apps often do not offer all of the features the underlying apps have. Which makes sense but is probably a reason they never get massively adopted.
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Overall it's been pretty good. I mainly needed it to stop the problem of having an Android phone and MacBook, where sometimes texts from iPhone users "slip" to Messenger on my laptop and I don't see them until I'm at my computer. I cant get it to take over my native Android messages, and it glitches when I get a call on WhatsApp where I have to open WhatsApp manually to answer, but still worth it.
Is this something like texts.com?
Why juggle multiple messaging apps when you can have all your conversations in one place? SocialSmartly is the solution you've been waiting for. 😍