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That was a great description of the day-to-day work for a commercial dev. I feel your pain.
I like to think I produce better software at work though. It’s not just me writing my magnum opus, there’s structure around it. I also like to enjoy my free time doing other things, so I don’t think I’m as focused as some other contributors - I don’t really have passion projects. There’s something to be said for the uniformity you get at a large company.
Things like your ability to get to a dev are great when you’re a dev, but not so much when you’re far removed from the industry or the concepts. I get my bug reports from people with deep technical and subject matter knowledge (be they testers or customer support), not panicked users, and I absolutely love it.
As a consumer, I’ve also gotten great turnarounds from multiple companies.
At the end of the day, it’s hard to make blanket statements, but, particularly when the requirement is still mistakenly considered a niche, you get a lot out of more structure in a project that’s beholden to stakeholders, regulators and public perceptions.