this post was submitted on 14 Dec 2023
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It was slowly gaining a user base. It was a good alternative to MSN Messenger and other big corp messaging protocols (Yahoo Talk or whatever it was called).
Yes, it was a good alternative, and it remains good alternative now although Matrix seems way more popular these days. Nothing really changed regardless of adopting XMPP because with a hindsight we know that for tech giants it's the platform and not protocol that captures mainstream popularity:
That is true. Discord - gaming, Messenger - FB. Google just couldn't tie it with any social network, so it flopped... and their numerous attempts at creating one.