this post was submitted on 15 Nov 2023
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I am probably in a unique situation and I probably shouldn't have disregarded other people's circumstances. Sales and customer relations jobs are probably at the top of the list as far as where email is very important. It is very much company size dependent as well. A "message queue" (email) is probably ideal for companies that work across multiple times zones.
However, for smaller companies like the ones I work for now (1000 people max, usually), Slack is perfect.
My gripes are probably more focused around the antiquated email protocol in combination with the company culture that evolved around email. That is more realistic, me thinks.