this post was submitted on 08 Jan 2025
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What makes you think your boss doesn't know? Clearly if he expected you to do something, there would be results to show it. Even if it's something simple like paperwork, he'd get on you about why it's not being done. If it's so important that no one's noticed you not doing it for 2 years, it's probably not actually very important.
The legal term in many countries is "Waiting to engage" vs "Engaged to wait". The former is for people on call, where they can reasonably use their personal time and take some time to respond. You are in the latter group, probably up to the point where your lunch could be interrupted and the like. You don't have the luxury of waiting 30 minutes to respond. You need to respond immediately. And they pay you for that privilege.