this post was submitted on 06 Jan 2025
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My mom isn’t into tech at all, so she has no real tech that needs supporting aside from her TV.
My dad, on the other hand… he’s in his mid-80s, and sliding into Dementia, so I have to be careful and break instructions down into the simplest and easiest-to-remember form as possible. But even with his problems he still takes the time out to google his own issues, find solutions, and if those don’t work he comes to me with his entire workflow for me to look over to see where he went wrong. And then he still tries to absorb what I’ve done to help him.
The dude is 85, with a 5th grade education, suffering from dementia, and he still does better with “struggling with tech” than a majority of people out there.
I am definitely seeing a time when he starts shutting down certain programs for the last time, and eventually even the entire computer, but damn I’m proud of the old fossil.
It’s why I take as long as he needs with whatever problem he has.
Knowing how to find and implement good information you need to solve problems is even more important than having an education.