this post was submitted on 17 Oct 2024
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Trying to meet users where they are over where you want them to be. For free software or creative commons endeavors, if a proprietary collaboration products (especially if exclusively) like Microsoft GitHub or Discord or Slack or Figma is
When there are free software alternatives that fit the bill (& crucially aren’t resource hogs hurting feasibility) or even non-profits running competing so you don’t need to pay, reach for these options. These projects might be less polished, but since they aren’t fighting to profit propped up by investors, this is to be expected? By getting curious users in the space they will report bugs & contribute upstream instead of building “mods” to correct the predatory option. If you have witnessed even one “enshittification” instance, you know this is inevitable so don’t waste your effort propping these up. Choose tools/services that align with your principles instead handwaving them as unimportant—or assuming users are too inept to learn something new. But also, there is a block of folks that are under respresented that already do know how to operate these platforms that are possibly disinfranchized or blocked that you haven’t even accounted for by choosing the corporate option.
I'm pretty sure I've signed my rights away to ever sue a company just to be a good user and report a bug.