Gaming

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Ubisoft Can Delete Inactive Accounts, Making Users Lose Access to Their Games (gamerant.com)

submitted 1 year ago by Chozo@kbin.social to c/gaming@beehaw.org

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In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had been temporarily suspended due to inactivity and warning that it would be closed permanently in 30 days. Responding to the ominous e-mail, the Ubisoft Support Twitter account stated “We certainly do not want you to lose access to your games or account” and noted that account closure could be avoided by signing in to the account again.

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[–] zik@aussie.zone 2 points 1 year ago (1 children)

That depends on the country you live in. In Australia for instance anything that looks like a "sale" must be an actual sale of a product and can't be something else sneakily disguised as a sale. It's illegal for services like Steam or app stores to deny you access to software you've bought on their platform in Australia.

That doesn't mean it hasn't happened before though.

[–] MJBrune@beehaw.org 1 points 1 year ago

Hmm yet steam has certainly banned lots of accounts, probably some of those owning games and are citizens of Australia. So clearly there is a clause around it.