Gaming

30564 readers

144 users here now

From video gaming to card games and stuff in between, if it's gaming you can probably discuss it here!

Please Note: Gaming memes are permitted to be posted on Meme Mondays, but will otherwise be removed in an effort to allow other discussions to take place.

See also Gaming's sister community Tabletop Gaming.

This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

founded 2 years ago

MODERATORS

alyaza@beehaw.org

TheRtRevKaiser@beehaw.org

gyrfalcon@beehaw.org

Whom@beehaw.org

The_Hunted_One@beehaw.org

chloyster@beehaw.org

remington@beehaw.org

317

Ubisoft Can Delete Inactive Accounts, Making Users Lose Access to Their Games (gamerant.com)

submitted 1 year ago by Chozo@kbin.social to c/gaming@beehaw.org

115 comments fedilink hide all child comments

In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had been temporarily suspended due to inactivity and warning that it would be closed permanently in 30 days. Responding to the ominous e-mail, the Ubisoft Support Twitter account stated “We certainly do not want you to lose access to your games or account” and noted that account closure could be avoided by signing in to the account again.

you are viewing a single comment's thread
view the rest of the comments

[–] conciselyverbose@kbin.social 6 points 1 year ago (1 children)

Hosting your shit costs them literal pennies at absolute most. "This user owns these games and keys" is bytes of data. If they have cloud saves it's slightly more, but about 100 orders of magnitude off of affecting their bottom line in any way. Old games they do or don't support have nothing to do with inactive accounts. Active accounts own them too.

There is zero financial rationale for this. It's not anything resembling a rounding error on the budget sheet. It's basically free.

[–] Grimpen@lemmy.ca 1 points 1 year ago

The curious thing is that there is a financial rationale for maintaining the minimal data, and allowing account recovery. If I bought a game or two via Ubisofts store a few years back, and I remember that game and go through the steps to recover my account… I might see more games that I'd actually rather like to buy.

The cost of keeping a minimal set of account information is a minuscule cost, with a potential upside.

I think they do this to discourage people from letting their accounts go dormant and risk loosing their games. Which makes some sense, lock you customers in, use their sunk cost to encourage activity.