1
Generative AI hype is ending – and now the technology might actually become useful
(theconversation.com)
this post was submitted on 20 Aug 2024
1 points (100.0% liked)
Technology
59672 readers
2965 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
But that nuance is probably limited to a paragraph or two of text. There's nothing the chatbot knows about the returns process at a specific company that isn't contained in that paragraph. The question is just whether that paragraph is shown directly to the user, or if it's filtered through an LLM first. The only thing I can think of is that chatbot might be able to rephrase things for confused users and help stop users from ignoring the instructions and going straight to human support.