this post was submitted on 19 Jul 2024
178 points (98.4% liked)

Asklemmy

43963 readers
1147 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy ๐Ÿ”

If your post meets the following criteria, it's welcome here!

  1. Open-ended question
  2. Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
  3. Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
  4. Not ad nauseam inducing: please make sure it is a question that would be new to most members
  5. An actual topic of discussion

Looking for support?

Looking for a community?

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[โ€“] hanrahan@slrpnk.net 3 points 4 months ago (1 children)

The recent Falcon cock up?

[โ€“] eclipse@lemmy.world 5 points 4 months ago

I actually disagree. I only know a little of Crowdstrike internals but they're a company that is trying to do the whole DevOps/agile bullshit the right way. Unfortunately they've undermined the practice for the rest of us working for dinosaurs trying to catch up.

Crowdstrike's problem wasn't a quality escape; that'll always happen eventually. Their problem was with their rollout processes.

There shouldn't have been a circumstance where the same code got delivered worldwide in the course of a day. If you were sane you'd canary it at first and exponentially increase rollout from thereon. Any initial error should have meant a halt in further deployments.

Canary isn't the only way to solve it, by the way. Just an easy fix in this case.

Unfortunately what is likely to happen is that they'll find the poor engineer that made the commit that led to this and fire them as a scapegoat, instead of inspecting the culture and processes that allowed it to happen and fixing those.

People fuck up and make mistakes. If you don't expect that in your business you're doing it wrong. This is not to say you shouldn't trust people; if they work at your company you should assume they are competent and have good intent. The guard rails are there to prevent mistakes, not bad/incompetent actors. It just so happens they often catch the latter.