Asklemmy

43963 readers

1147 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
!lemmy411@lemmy.ca: a community for finding communities

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 5 years ago

MODERATORS

120

What can a senior desktop support tech do who is burned out? (lemmy.goblackcat.com)

submitted 1 year ago by ablackcatstail@lemmy.goblackcat.com to c/asklemmy@lemmy.ml

69 comments fedilink hide all child comments

I am wondering what kind of career moves I have available to me because I am over the bullshit of desktop support. I have been brushing up on my Linux skills, learning docker, and doing a whole bunch of networking-related things. At this point, I am 46 years old. Would it benefit me to go back to school to learn a skill to help me advance beyond this role? I just don't know what to do. There are many options, none of them truly low cost and all of them involving a significant amount of risk.

I get that there is no avoiding risk when making a career change so late in life. I was looking at training for Java or Oracle and it isn't cheap. Maybe given my experience I could teach A+ or Network+? I don't know. I'll welcome any ideas right now.

you are viewing a single comment's thread
view the rest of the comments

[–] rolaulten@lemmy.world 3 points 1 year ago (1 children)

The best advice I can give is to get away from a front line support role. If you stay in tech you could work your to engineering, sysadmin, data stuff, or project management. If you want to get away from tech go as far as you feel you can (because once people learn your good with computers...).

[–] ablackcatstail@lemmy.goblackcat.com 2 points 1 year ago (1 children)

I've been in a support role for 25 years. I can stomach it no longer.

[–] rolaulten@lemmy.world 2 points 1 year ago (1 children)

Then. Honestly. You need to do a radical shift. No matter what part of IT you are in you will still be doing some level of support.

[–] ablackcatstail@lemmy.goblackcat.com 1 points 1 year ago

I don't think I mind the support aspect. I just want to work at higher level than I am currently at where I have more challenge and reward.