this post was submitted on 09 Jun 2024
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I think Samsung is generally considered trash now. I certainly will never buy any of their "smart" objects either, especially not an ad-ridden TV.
I can confirm Samsung appliances are complete trash. Every single one I've owned has either died or had a non-replaceable part fail within a couple years. We had a Samsung fridge at one point and one of the door switches failed. No big deal right, easy to replace? No, apparently Samsung used some kind of custom switch instead of the bog standard cherry contact switch that basically everything and everyone has used for decades, and it's no longer being manufactured.
I’m gonna offer some contrary evidence: I have a Samsung from 2013 that’s still working perfectly. It did have an issue with the icemaker seizing up, but they have a program where they send a tech out to repair it for free, which I took advantage of. The newer appliances can last a long time in some cases.
There’s also many old fridges that did die, including multiple of mine growing up in the 80s. You just see the ones that happened to survive.
My dad bought me a ridiculously expensive (like $400) Samsung vacuum that I loved. It was strong, it came apart in really cool ways to make it versatile, etc.
It failed in less than a year.
The $60 Walmart special Bissell that I went and bought to replace it lasted for 8.5 years before the motor burned out (I screwed up and it got too much pet hair in it). I bought the same one again and it's going on 5+ years with no issues.
Samsung certainly seem very aware of return window timing. 8.5 years is much better!
I wish some of this stuff was more standardized. In an ideal world one should be able to just replace a motor and keep on going. (Like without needing to learn any wiring and so on.)