this post was submitted on 21 Mar 2024
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I live in a country where Framework doesn't officially ship. I asked them if I could buy and pay for shipping out here in the sticks, as a special order.
Framework's answer was a hard no.
I kept telling them "What part of TAKE MY MONEY I DON'T CARE ABOUT THE COST OF SHIPPING don't you understand? I want to buy a laptop from you, I'm telling you to wave the warranty and I'll pay for shipping no matter how expensive, and you refuse???"
But they refused.
So fuck Framework, sadly.
As for Linus Sebastian investing in their company, that one I didn't know. That doesn't make me all warm and fuzzy because, I don't know why, Linus is one of the most phenomenally irritating Youtuber in Youtubeland. I can't stand listening to the man.
I know it's totally subjective, he's really pro in what he does and I have nothing against him, but it's visceral: I can't stand the sight of him. His investing in Framework makes me want a Framework laptop less - although I fully admit it's not rational at all.
Sounds like you don't know how international trade works. A company like Framework can't ship to countries they don't normally ship to not because of cost but because of taxes, embargoes, laws, tariffs, and more. It isn't just about cost, it is about complying with laws. The countries they ship to they already know the laws. Any new county has to go through a long and painful process of learning local laws to make sure you are in compliance.
I'm privileged as an American to get almost everything I want, I get that, but you can't blame a company for choosing to spend its legal resources where they are most impactful.
Bullshit. I asked them to take my payment and throw a laptop in the mail like some ordinary shmuck I would have bought a laptop privately from. I live in a Scandinavian country, not in Mumbo-Jumbo land. The parcel will arrive. I'll take care of import duties and everything: all they have to do is package the laptop, put a sticker with my address on it, drive to the post office and forget about it. I even offered to pay them extra for the aggravation. They refused.
It's not about the money, it's about the legal process
If you want one that badly buy a new unopened one on eBay
One could use https://mailboxde.com. I don't have personal experience with them, but they seem to insure packages up to 1000EUR.
I think I'll give this option a shot once I manage to offload a few existing computers...
edit Well, perhaps not. Mailboxde says that they support shipping only inside EU.
Same situation here. I've been wondering what's so difficult about it.