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Is it an actual thing. Or is it a scam ?
Depending on your brand/model, there are often holes in the FRP that you can leverage to bypass it. I wouldn't buy software claiming to unlock, hopefully you have a no pc option available like using google assistant or a browser to trigger settings to pop up.
Some phones have ADB methods.
Presumably you could make the company that sold it to you take it back or do a chargeback if it was on a credit card.
Galaxy S10. Bought it from an online seller. Would just send it back. I would lose out regardless. I paid 60. It cost 15 to send. Another 15 to send back. Only save myself 30.
I've factory reset so no chance any of that would work
https://xdaforums.com/t/frp-bypass-samsung-s10-100-working.4066211/
Can't take screenshots due to security policy. Obviously patched that workaround
This of course depends on your jurisdiction and how much time you're willing to put into this, but I'd refuse to pay for shipping either way.
You have a contract with the company, and they didn't fulfil it, that's on them. They can't just send you a defective product and make you pay for (part of) it.
Was from a knock off eBay. No contract. I'll just send it back.
All good. Cheers
You still have a contract. But I get that it may not be worth the trouble.
Trying to get refund from seller. If not I'll get the site involved. Just doo much hassle. Shame you can't get company to unlock it. Very wasteful
For 30 bucks... I'd hang on to it in the hopes I can find an unlock.
Isn't that the rub though. Lose out either way. I send it back and barely recoup my costs. Or take it to someone who then charges 30 potentially more to unlock.
try this first, before sending it back
https://www.youtube.com/watch?v=FLAQt0iIa-s