this post was submitted on 16 Aug 2024
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[–] ripcord@lemmy.world 0 points 5 months ago* (last edited 5 months ago) (5 children)

I personally think it's perfectly reasonable for a company to eventually start charging for a service they provide that costs them money to provide. They might bakenin some number of years into the product price, but they can't keep providing the service for free forever.

It seems like something that should be expected if we do want certain services to be provided and maintained. Heck, I also think that offering a subscription is better than the usual alternative, which is that the company just shuts the service down.

However, the way this is done is almost always slimy and shitty and likely is only going to get solved by regulation.

  • It's incredibly rare that IOT devices NEED cloud integration. Most of the time it really SHOULD just be local-only, or have a local option.
  • If they are going to start charging for something to continue to work, unless there was already an explicit agreement that - and when - this would happen, they need to provide an alternative.
    • Either documentation or open software for how an alternate cloud - including local - could be used instead.
  • That info really should be mandatory to be made available beforehand in case the company shuts down.
  • The subscription fee needs to be reasonable.
    • Personally, I think $24/year is still far too much, but it's still WAY more reasonable than some I've seen.

Should be a no-brainer.

[–] spongebue@lemmy.world 0 points 5 months ago

Part of the problem comes when companies go out of their way to provide a service on their end that could be covered reasonably easily on the consumer's side of things. Why put a few cents worth of storage in a device and make it locally accessible when you can make it cloud-connected and hosted to turn it into a revenue stream?

Another example, GM has had OnStar for ages. It does the same things your cell phone does, so it's hard to justify the subscription. Plus Android Auto/Car Play works really well and relies on something you update more often. So naturally, GM revamped their infotainment to do the things you'd have your phone do and got rid of Android Auto/Car Play.

[–] OhNoMoreLemmy@lemmy.ml 0 points 5 months ago

It's all pure CEO bullshit though, and none of it is real.

It doesn't cost money to send a Bluetooth signal from your phone to a sous vide. Maybe the WiFi server costs money but it's their own fault for adding stupid functionality that phones home.

I've got one of these and I'm prepared to bet money that almost all of their server costs come down to every recipe in the app just being a link to a web page with lots of photos. https://recipes.anovaculinary.com/

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[–] houstoneulers@lemmy.world 0 points 5 months ago* (last edited 5 months ago)

I wish people would stop threatening companies switching to subscription that they'll lose business. The c-suite know they'll lose much of the current customer base. They're banking on the data telling them that the market acceptance of their product is gaining traction with new customers.

That will float them until they tell grandfathered users to go screw themselves and will face all sorts of new charges to use their app as previously established.

This is what happens when you have companies run by MBAs and lawyers. They respond to the data, and as long as the data says any negative responses can be overcome in some other way, they'll do it. They don't care about their clientele (or their employees for that matter). They care about the extra millions of dollars they were promised for the degrees they paid for.

Start finding alternate solutions to any product that connects to the internet. Then they can't spy on you or handcuff a sub fee to their product.

[–] snailfact@infosec.pub 0 points 5 months ago

someone can just make a cracked version people can sideload

[–] bruhduh@lemmy.world 0 points 5 months ago
[–] auzy@lemmy.world 0 points 5 months ago (1 children)

Oh ffs.. This is the one I have..

And, you know what? The firmware sucks.

You can't even connect to wifi if you have two AP's with the same name (which is literally everyone).

I haven't even installed the app in ages because it's a PITA and has never worked 100%.

But, they can guarantee my next one won't be an anova again. There are much cheaper alternatives now

[–] dorron@lemmy.world 0 points 5 months ago (3 children)
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[–] linearchaos@lemmy.world 0 points 5 months ago (6 children)

Wait

"Our community has literally cooked 100s of millions of times with our app. Unfortunately, each connected cook costs us money."

The cooker, It's FUCKING Bluetooth. It doesn't need to call home, it can't call home. The App, It has a list of 35 different sous vide recipes that could live on the app. The app has no business calling home, they don't need a server.

[–] viking@infosec.pub 0 points 5 months ago (4 children)

They need if they were to push firmware updates via the app that are then installed over Bluetooth, like some headphones do. But that should be a free service, and also optional. I don't really see any groundbreaking functionality added for a device that's basically a submerged motor with a temperature probe.

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[–] fne8w2ah@lemmy.world 0 points 5 months ago

Enshittification strikes again. 🤬

[–] bruhduh@lemmy.world 0 points 5 months ago
[–] MediaSensationalism@lemmy.world 0 points 5 months ago* (last edited 5 months ago) (2 children)

I passed on a lot of the fancier apartment buildings for requiring an app and a cell phone to gain access to your own home. I shouldn't have to agree to an arbitration/class action waiver to use my own front door, I don't feel comfortable with management getting a notification on their phone every time I come or go, I don't like the fact that 20+ listed partner companies have access to sensitive personal data, and I shouldn't have to wait for maintenance to show up in the middle of the night because I couldn't make it back home before my personal tracking device died on me.

The sad thing is that most of these locking units cost these apartments hundreds of dollars each on top of a monthly subscription.

[–] UnfairUtan@lemmy.world 0 points 5 months ago (1 children)

What the actual fuck. In what country do you live?

[–] MediaSensationalism@lemmy.world 0 points 5 months ago

U.S.. Not an actual tracking device, just a cell phone. I usually leave it at home, which would have been impossible to do at many of those buildings.

[–] kirk781@discuss.tchncs.de 0 points 5 months ago (1 children)

management getting a notification

Isn't that a giant privacy violation? Why does anyone need to know when you come or go?

[–] MediaSensationalism@lemmy.world 0 points 5 months ago* (last edited 5 months ago)

"...to maintain the safety and security of the building and everyone in it." - An actual FAQ

Way to make home feel like a prison.

[–] Blackmist@feddit.uk 0 points 5 months ago

Sounds like it's time for an open sauce alternative.

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