this post was submitted on 01 Apr 2024
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Mildly Infuriating

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I just got a bill for a Wayfair credit card that was issued by Citi bank that I did not apply for. I never even shopped on that website.

I tried contacting both Citi bank and Wayfair, but since I don't have the full account number, I couldn't get past Citi's automated phone menu.

Wayfair's phone system was a fucking nightmare getting transferred to various departments, but eventually transferred me to a foreign call center where they insisted that they needed my social security number and birth date to file a report, but I'm not giving them that.

The best thing is that the scammer managed to get a higher credit limit than I was able to get on my own card.

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[–] gregorum@lemm.ee 1 points 7 months ago (9 children)

I would, but mine’s on an upswing right now.

[–] ryathal@sh.itjust.works 34 points 7 months ago (8 children)

Locking credit doesn't prevent it from changing, it just makes it so no one can get your report until you unlock it. This should be the default behavior, but it would prevent these companies from making as much money.

[–] gregorum@lemm.ee 7 points 7 months ago (2 children)
[–] OtisRamflow@lemm.ee 15 points 7 months ago (1 children)

Yeah locking it just means nobody can open new lines of credit on the social security number. Then you can use multi factor authentication on the different bureau sites. You'll need to lock it on all three... Which sucks.

It's annoying, it's stupid that we have to do this. But you gotta look out for yourself.

[–] KnightontheSun@lemmy.world 4 points 7 months ago

Most places I’ve seen this referenced it is called a “credit freeze”, but good advice nonetheless.

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