If a chat bot can answer any question that is answered by its documentation -- and can shunt me to a human (instead of hallucinating the answer) when the documentation does not have the answer -- I say BRING ON THE CHATBOTS
If a chat bot can answer any question that is answered by its documentation -- and can shunt me to a human (instead of hallucinating the answer) when the documentation does not have the answer -- I say BRING ON THE CHATBOTS