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Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch (techcrunch.com)

submitted 9 months ago by L4s@lemmy.world to c/technology@lemmy.world

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Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch::Google is testing a feature that places a call to a business , waits on hold and then give you a call once a representative is available.

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[–] Fuzzy_Dunlop@lemm.ee -1 points 9 months ago* (last edited 9 months ago)

If they ever get this perfected, the next step would be to deal with the inevitable "you actually have the wrong department. Please hold while I transfer you to some other asshole".