this post was submitted on 26 Jan 2024

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Free Talk Friday - Jan 26th, 2024 (self.wetshaving)

submitted 10 months ago by walden to c/wetshaving

6 comments fedilink hide all child comments

Sup?

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[–] walden 3 points 10 months ago (2 children)

I don't know if it's because I'm getting older and grumpier, or if my expectations are too high, or if things are just getting shittier...

This morning was a tad frustrating. Two things happened -- I understand these are considered first world problems, but hey. Whatever.

A few weeks ago the glass covering the rear camera on my phone broke. The other day I was near a Google Store (there are 2 in NYC where I was visiting for the afternoon) and they said "yes, even though your phone is out of warranty, this is a known problem with this model, so Google fixes it for free". Unfortunately I couldn't leave it with them, because I live too far away.

So, I looked online and saw that iBreakuFix stores are authorized Google repair centers. I do have one of those nearby, so I went in. The guy was really nice and competent, and said the same thing. Yes, Google will cover the cost, he just needs to order the parts. That was yesterday, and today he called back and said "Well, Google actually said no". So today I got in touch with Google support, and they said they'll email me in a day or two.

I'm still hopeful they'll do the right thing, but why is it such a run around?

I had a package not get delivered a couple weeks ago because of the icy weather. They left a slip saying they would try again on the next business day... well, they didn't. I waited, thinking maybe it would show up... but it never did. We have two post offices near us, and it's a crap shoot which one packages end up at if they're being held. Anyway today I finally ended up at the proper post office to get my package. They had it! Woohoo! But, the person on eBay who sent me the package didn't apply enough postage. I already slightly over-paid for the thing, so I decided to NOT pay an additional $3.75, and instead return it to the sender. With any luck I'll get a refund from eBay.

Either one of these things would normally be "ok, whatever", but they both happened this morning at the same time, and I can't help but think "how did things get so shitty?"

[–] gcgallant 3 points 10 months ago

or if my expectations are too high, or if things are just getting shittier…

Generally, old people are grumpy because younger generations have moved on and do things differently; but not necessarily worse. OTOH, I can't wait for the "quiet quitting" mentality to be a thing of the past. Doing the bare minimum on a job because it is easier reflects poorly on the worker and always inconveniences those who receive work done with minimal effort. It seems as if you had two instances of this happening to you.

[–] DaveWave94 2 points 10 months ago (1 children)

Sorry to hear you're having problems with the USPS and your phone. For the latter, I recommend rugged phone cases. I personally have one in PU-leather for my phone and so far, it hasn't let me down even though my phone had some nasty falls. There are also those tiny hardened glass covers for your camera, but I don't think there's one which helps with the side covers...
Hope everything turns out well for you!

[–] walden 2 points 10 months ago* (last edited 10 months ago) (1 children)

Thanks. I'm a no case, noscreen protector type of person these days, consequences be damned! A case or protective film wouldn't have helped in this case -- the camera extends too much and breaks the glass from the inside on these phones. That's why Google should be fixing it outside of the warranty, as it's a known defect, etc.

[–] DaveWave94 2 points 10 months ago

Of course they need to fix a known manufacturing defect. But their customer service quality is what probably puts me off getting a Google phone at all...
Cases aren't really bad at all, I got one of those book cases where you can also keep cards and small notes - just in case 😉 (pun intended)

[–] DaveWave94 3 points 10 months ago

So today was a pretty good day... I drove to the TÜV (weird german thing were they approve that your car is safe for traffic for two years) and I actually got another two years out of my old Opel Astra J... I just had a lot of repairs done, about 1300€ in total. But now it will carry me through my whole retraining and I can get a new car once I have my RN exams done.

Then I called the next place where me and my classmate will do our hospital internship, a neurological clinic/stroke unit. We'll have rooms there for under the week and drive home only on the weekends. He and I get along really well and it should work out nicely. We'll visit there next Wednesday, should be interesting.

I also prepare a speech and some gifts for my favourite ex-colleague/friend who'll have her last day and farewell party next Monday. I tend to get pretty emotional during such times, especially since we've grown really close. It's the best that she also leaves the place I already left, but it's sad to think about all the great times we had there which will never come back... Nevertheless, I firmly believe we'll organise a great surprise party for her and she'll have an unforgettable evening.

Next, a new colleague from my new nursing home texted me today. She's also a re-trainee and wants to transfer to my nursing school. They didn't have a lot of the topics we've already covered, so I'll need to send her a lot of PDFs. However, I'm still happy to help wherever I can. Guess it's just in my DNA, that's probably why nursing is the perfect profession for me!