this post was submitted on 22 Aug 2023
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Linux players getting banned on Apex Legends again (www.gamingonlinux.com)
submitted 1 year ago by sirsquid@lemmy.ml to c/linux@lemmy.ml
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[–] tokyo@lemmy.ml 104 points 1 year ago* (last edited 1 year ago) (3 children)

I got caught up in it. At this point I have no respect for the company. This was one of my favorite games to play but I refuse to touch any EA products anymore. I only hope they unban me so I can officially delete my account.

Edit: After going through 12 emails, with 6 consecutive different associates, In which 5/6 asked me for verification that I owned the account instead of actually progressing the case - I finally reached someone who helped. I submitted a request on the site and am waiting back to get confirmation my data was deleted.

The email chain went like this: Assistant 1: Requests verification code and asks if I want to exercise my right to be forgotten Me: (verifies and confirms) Assistant 2: Sends a disclaimer and asks me to confirm Me: (confirms) Assistant 3: Asks if it’s for this account, if there are any others. Me: (confirms) Assistant 4: Requests verification again and asks if I am trying to exercise my right to be forgotten. Me: (confirms) Assistant 5: Requests verification code and asks me if I have any mobile games. Me: (confirms and answers no) Assistant 6: Requests verification code again. Asks if I am exercising my right to be forgotten. Me: (says I’m not confirming any more and to delete my damn data according to the GDPR)

Right after that someone contacts me that they are looking into it. Eventually I get an email with a link to the help site that asks me to to confirm my email I follow through, request a deletion and it says to wait a couple days for a confirmation email.

I also receive another email from another associate shortly after (#7) asking me to confirm that I want to request my data is deleted.

A fuckin’ nightmare.

[–] PlexSheep@feddit.de 68 points 1 year ago (1 children)

Send them the GDPR horror letter

[–] tokyo@lemmy.ml 7 points 1 year ago (1 children)

Think I have any actual recourse to pressure them into deleting it? They won’t let you delete any account with an active ban

[–] GunnarRunnar@kbin.social 40 points 1 year ago* (last edited 1 year ago) (1 children)

The General Data Protection Regulation (GDPR) gives individuals the right to ask for their data to be deleted and organisations do have an obligation to do so, except in the following cases:

  • the personal data your company/organisation holds is needed to exercise the right of freedom of expression;
  • there is a legal obligation to keep that data;
  • for reasons of public interest (for example public health, scientific, statistical or historical research purposes).

Source: https://commission.europa.eu/law/law-topic/data-protection/reform/rules-business-and-organisations/dealing-citizens/do-we-always-have-delete-personal-data-if-person-asks_en

[–] tokyo@lemmy.ml 17 points 1 year ago (1 children)

Well, I contacted them and used the GDPR as my reasoning. Let’s see if they comply or come up with another excuse.

[–] GunnarRunnar@kbin.social 8 points 1 year ago

It's also worth giving them the benefit of a doubt. It might be just a bug or an oversight.

I don't see how player data even would be worth risking GDPR fines. But at least you don't have to worry about it.

[–] GunnarRunnar@kbin.social 24 points 1 year ago (2 children)

You can't delete your account if you're banned? Seems a bit iffy.

[–] tokyo@lemmy.ml 5 points 1 year ago (1 children)

Shady to say the least. But as long as you have a single ban active, they keep you from deleting it

[–] lud@lemm.ee 2 points 1 year ago (1 children)

A GDPR request could accomplish that easily. They will obviously need to keep some amount of information so you just can't make a new account.

[–] tokyo@lemmy.ml 1 points 1 year ago (1 children)

Right now they’re giving me a run around for it so it hasn’t been so easy

[–] lud@lemm.ee 3 points 1 year ago (1 children)

How long ago did you contact them? If they haven't done what you asked within 30 days*, you should report it to your country's data protection agency. I also recommend that you inform EA that you are willing to do that, if they are not cooperating.

*In some cases they can extend the deadline a bit, but in general it's 30 days.

[–] tokyo@lemmy.ml 1 points 1 year ago

It was yesterday but good to know that there can be at least a general timeline. I guess I’ll just have to put up with all the walls for now.

[–] Tetsuo@jlai.lu 5 points 1 year ago

So just like Reddit does if I'm not mistaken ?

[–] Tetsuo@jlai.lu 10 points 1 year ago

EA ruin my favorite gaming franchise: Battlefield

Or DICE did under the supervision of the geniuses over at EA.

Now I will never get to play another Battlefield game...

So yeah, it's better to stay away from EA products.

[–] 30p87@feddit.de 70 points 1 year ago* (last edited 1 year ago) (1 children)

Breaking: Shit company with shit games using shit strategies is treating their customers like shit. What a surprise.

[–] mihor@lemmy.ml 6 points 1 year ago

EA was cool 30 years ago, but since then it turned into liquid shit.

[–] vreraan@sh.itjust.works 46 points 1 year ago (2 children)

It is still a downgrade of Titanfall.

[–] kryllic@programming.dev 18 points 1 year ago

Knowing Titanfall 3 died for this is heartbreaking

[–] xtrudrx@lemmy.dropdoos.nl 11 points 1 year ago

True that! Titanfall to this day plays amazingly. I played Titanfall 2 on my Steam Deck a bunch and it's so much fun.

[–] elouboub@kbin.social 38 points 1 year ago (2 children)

Bro, Apex Legends is a shit game. They're doing you a favor.

[–] cynetri@midwest.social 10 points 1 year ago (1 children)

My friend and I tried playing it a few times, and the same thing would happen every time: we'd find nobody until its like 5ish groups remaining, and then get beamed before we knew where it came from. It's probably a skill issue, same thing happened in Warzone except earlier in the game, but we ended up dropping it anyway. Never happens in any other game though.

[–] elouboub@kbin.social 14 points 1 year ago

The 2 worst things about the game are the lack of a replay feature and no bots in training mode. You never know how you died, can't observe what you did wrong, analyze your mistakes, nor train against anything remotely human. Only option is get mowed down repeatedly until you get better.

Amazingly rewarding

[–] bermuda@beehaw.org 1 points 1 year ago

I remember playing it right when it came out and enjoying it, especially with the titanfall movement. I assume it's changed for the worse?

[–] Potatos_are_not_friends@lemmy.world 35 points 1 year ago (1 children)

I saw Apex Legends as a "Works great on SteamDeck" yesterday.

Does it really work if I get banned for starting the game?

[–] Dubious_Fart@lemmy.ml 27 points 1 year ago* (last edited 1 year ago)

Technically game works great.

The admin, on the other hand.. thats your problem.

[–] autotldr@lemmings.world 33 points 1 year ago (2 children)

This is the best summary I could come up with:

As a little PSA word of warning, it seems EA / Respawn have begun another little ban wave or they've tweaked something in their anti-cheat that Linux / Steam Deck players are getting caught in for Apex Legends.

This issue happened back in late February into early March this year, with a mixture of mostly desktop Linux players with a few who played on Steam Deck getting banned from Apex Legends.

Various reports have begun appearing across Reddit and a fresh post on the EA Forum with users detailing their bans.

Apex Legends is currently Steam Deck Verified and their Easy Anti-Cheat is supposed to be supported on Linux, so hopefully the bans will once again be overturned.

When you play games with anti-cheat regardless of the support status on Steam Deck and desktop Linux, there's always the chance even if you're a legitimate player that you'll somehow get caught up in a ban wave after doing nothing wrong.

They've also merged the original and new forum posts into one and the amount of people mentioning they've been banned continues to grow.

The original article contains 486 words, the summary contains 182 words. Saved 63%. I'm a bot and I'm open source!

[–] lord_ryvan@ttrpg.network 0 points 1 year ago (1 children)

Too many words, TL;DR pls?

[–] rammer@sopuli.xyz 1 points 1 year ago* (last edited 1 year ago) (1 children)

It seems EA / Respawn have begun another little ban wave. Linux / Steam Deck players are getting caught in it. Hopefully the bans will once again be overturned.

[–] lord_ryvan@ttrpg.network 0 points 1 year ago

Thanks! Good human!

[–] heartlessevil@lemmy.one -1 points 1 year ago

Bad bot

[–] kaito@lemmy.world 31 points 1 year ago

If you can, please voice your concerns on Proton DB, Steam Community, the Steam Discord, anywhere you can. The terrible things these companies do must be known everywhere.

[–] Blizzard@lemmy.zip 24 points 1 year ago (1 children)

That's rOSist... Have they indicated specifically which point of ToS was broken? Did they give any details?

[–] moody@lemmings.world 14 points 1 year ago (1 children)

It seems like there's a glitch somewhere in their system that is causing these accounts to be inappropriately flagged. EA has enabled EAC support for Linux, so there's no ToS reason why playing on Linux would get you banned. If they didn't want Linux players, they could have just disabled the Linux version of EAC.

[–] sp6@lemmy.world 9 points 1 year ago* (last edited 1 year ago) (1 children)

It's possible they want to support Steam Deck without supporting the rest of linux desktop, which would just be... dumb. The Steam Deck, in Valve's own words, is "just a PC" anyway.

Considering they unbanned ~~all~~ most of the linux users last time though, this is likely just another mistake.

[–] moody@lemmings.world 9 points 1 year ago (1 children)

They unbanned most last time. There were still people who were never unbanned and were never told why.

[–] circuitfarmer@lemmy.sdf.org 4 points 1 year ago (1 children)

The "why" is that it just isn't worth EA's time to fix the remaining accounts. The players don't matter as long as they already paid for the game.

[–] moody@lemmings.world 6 points 1 year ago (1 children)

Apex Legends is free to play.

[–] circuitfarmer@lemmy.sdf.org 5 points 1 year ago

Well color me silly. In that case, no clue. EA gon' EA I guess.

[–] Millie@lemm.ee 24 points 1 year ago (1 children)

Seems like EA doesn't want to make games anymore. Folks should oblige them.

[–] captain_aggravated@sh.itjust.works 9 points 1 year ago (2 children)

You have to admire EA's strategy. They have the official chick game, The Sims. Then they've got all the sports games; pretty much any national or international sports ball league has a perpetual contract with them, and sports bros who play Madden or FIFA just...can't understand not buying sports branded stuff. They're more secure in their market than Gold Bond Foot Powder.

[–] ZeroHora@lemmy.ml 7 points 1 year ago (1 children)

Exists projects similar to The sims that maybe can take the monopoly of this genre, just to show how absurd The Sims is: if you sum all stupid DLC and expansions you probably can buy all current consoles for that money. The problem is the sports games, like you said the perpetual contract just kill any competition.

[–] Millie@lemm.ee 5 points 1 year ago

Sounds like a decent candidate for an open source replacement project.

[–] SSUPII@sopuli.xyz 4 points 1 year ago (1 children)

What do you mean "chick game" :(

[–] captain_aggravated@sh.itjust.works 4 points 1 year ago (1 children)

Over 60% of players of The Sims are women aged 18-24. Only 48% of women in the United States will claim to have ever played a video game in their lives and only 6% call themselves a "gamer." I can't think of an original IP game franchise more successful than The Sims in terms of revenue or copies sold that can claim a female supermajority audience.

It is the official game of chicks.

[–] ipkpjersi@lemmy.ml 2 points 1 year ago

I wonder what are the percentage of women of any age for The Sims, if it's like 70% or 80% or higher lol

[–] Twink@hexbear.net 5 points 1 year ago (1 children)

Fuck EA. UwU

[–] swab148@lemm.ee 6 points 1 year ago

EA: notices ur OS

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