I'm happy to see this announcement. However, just transitioning to a non-profit does not make an organization good. They can still be greedy and take advantage of their user base. That being said, it seems Proton's mission statement resonates with a non-profit type structure. When you are accountable to the shareholders, they become the priority.
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If I remember right, OpenAi started with this model too, and they do lots of shady stuff. Not that this is the plan for Proton, but I completely agree that simply creating a nonprofit that owns the for profit brand doesn't guarantee good behavior.
"don't let perfect get in the way of good" or whatever that saying is. One step at a time, yeah?
Yes Mozilla is a good example. They're run like any other Silicon Valley company and spend more in C-suite develop their damn product.
Bad example. There are plenty of non-profit FOSS services that do well and serve the community.
Then they should transition away from multi-level marketing pyramid Ponzi schemes too. I deleted my Protonmail account when Proton began peddling crypto“currencies”.