Technology

The good news is! This is a shake out test and they're going to update those playbooks

We also backup our bitlocker keys with our RMM solution for this very reason.

I remember a few career changes ago, I was a back room kid working for an MSP.

One day I get an email to build a computer for the company, cheap as hell. Basically just enough to boot Windows 7.

I was to build it, put it online long enough to get all of the drivers installed, and then set it up in the server room, as physically far away from any network ports as possible. IIRC I was even given an IO shield that physically covered the network port for after it updated.

It was our air-gapped encryption key backup.

I feel like that shitty company was somehow prepared for this better than some of these companies today. In fact, I wonder if that computer is still running somewhere and just saved someone’s ass.

They also don't seem to have a process for testing updates like these...?

This seems like showing some really shitty testing practices at a ton of IT departments.

A word of caution, I've done this over a dozen times today and I did have one server where the bootloader was wiped after I attached it to another EC2. Always make a snapshot before doing the work just in case.

Any time is a good time to unionize

I'm in. This world desperately needs an information workers union. Someone to cover those poor fuckers in the help desk and desktop support as well as the engineers and architects that keep all of this shit running.

Those of us that aren't underpaid are treated poorly. Today is what it looks like if everybody strikes at once.

It runs on hundreds of servers. If any of them ran windows they might be out but unless you got an account on them you'd be fine with the rest. That's the whole point of federation.

The overwhelming majority of webservers run Linux (it's not even close, like high 90 percent range)

I wonder if any Lemmy servers run on Windows without WSL. I can't think of any hard dependencies on Linux, so it should be possible.

That's why the 3-2-1 rule exists:

• 3 copies of everything on
• 2 different forms of media with
• 1 copy off site

For something like keys, that means:

1. secure server share
2. server share backup at a different site
3. physical copy (either USB, printed in a safe, etc)

Any IT pro should be aware of this "rule." Oh, and periodically test restoring from a backup to make sure the backup actually works.

Seems like an argument for a heterogeneous environment, perhaps a solid and secure Linux server to host important keys like that.

Our administrator is understandably a little bitter about the whole experience as it has unfolded, saying, "We were forced to switch from the perfectly good ESET solution which we have used for years by our central IT team last year.

Sounds like a lot of architects and admins are going to get thrown under the bus for this one.

"Yes, we ordered you to cut costs in impossible ways, but we never told you specifically to centralize everything with a third party, that was just the only financially acceptable solution that we would approve. This is still your fault, so we're firing the entire IT department and replacing them with an AI managed by a company in Sri Lanka."

Fired? I hope they get class-actioned out of existence as a warning to anyone who skimps on QA

C-suites fired? That's the funniest thing I've heard yet today. They aren't getting fired - they are their own ass-coverage. How can they be to blame when all these other companies were hit as well?

I guess this is a good week for me to still be laid off.

Because that's where filesystem access lives? AV wouldn't do very much good if it could only run from userspace.

Because the windows OS is inherently insecure with lots of permission elevation opportunities.