Asklemmy

Yep. I had student loans with them that had been autopaid monthly for years and then suddenly a few of them weren't getting paid because they had been reconfigured to pull out of the secret accounts, which led to overdraft fees and overdue loans. That's what ultimately got someone at Wells Fargo to admit I had multiple accounts. Because student loans were involved I was transferred to a different department and a very nice woman told me they had just recently merged their system with the main banking systems and so she could see that I had all of these extra accounts she didn't understand that were creating the situation. She didn't have the power to close them but it was at least the info I needed to understand what had been happening. This was before the scandal was public so I didn't realize it wasn't just an issue specific to me at the time. I figured Wells Fargo was just horrifically incompetent and had accidentally fucked up my life with their bullshit. Of course we all know now that they are a criminal organization that isn't above stealing money from their customers through whatever fraud they think they can get away with and that was done to me was completely intentional. Fuck Wells Fargo.