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An angry admin shares the CrowdStrike outage experience (www.theregister.com)

submitted 4 months ago by lemmee_in@lemm.ee to c/technology@lemmy.world

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IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: "It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers."

He isn't alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

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[–] EnderMB@lemmy.world 0 points 4 months ago (1 children)

To preface, I want to see a tech workers union so, so bad.

With that said, I genuinely don't believe that most tech workers would unionize. So many of them are brainwashed into thinking that a union would dictate all salaries, would force hiring to be domestic-only, or would ensure jobs for life for incompetent people. Anyone that knows what a union does in 2024 knows that none of that has to be true. A tech union only needs to be a flat fee every month, guaranteed access to a lawyer with experience in your cases/employer, and the opportunity to strike when a company oversteps. It's only beneficial.

Even if you could get hundreds of thousands of signatories, the recent layoffs have shown that tech companies at the highest level would gladly fire a sizable number of employees if it meant stamping out a union. As someone that has conducted interviews in big tech, the sheer numbers at peak of people that had applied for some roles was higher than the number of active employees in the whole company. In theory, Google could terminate everyone and replace them with brand-new workers in a few months. It would be a fucking mess, but it (in theory) shows that if a Google or Apple decided that it wanted no part of unions they could just dig into their fungible talent pool, fire a ton of people, promote people that stayed, and fill roles with foreign or under-trained talent.

[–] slacktoid@lemmy.ml 0 points 4 months ago (1 children)

I feel you with this. They do not see themselves as workers. Thank you for the preface.

[–] EnderMB@lemmy.world 0 points 4 months ago

Agreed, sadly to many there is still the view of tech being a meritocracy, and that they're in FAANG because of their hard work over everything else, so fuck everyone else. Naturally, many change their tune once their employer actions regressive policies, but it's surprising how many people just have zero understanding of what a union does. They see cop shows or The Wire and assume it'll be like the unions there...