Technology

59587 readers

3037 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

An angry admin shares the CrowdStrike outage experience (www.theregister.com)

submitted 4 months ago by lemmee_in@lemm.ee to c/technology@lemmy.world

123 comments fedilink hide all child comments

IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: "It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers."

He isn't alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

you are viewing a single comment's thread
view the rest of the comments

[–] Avatar_of_Self@lemmy.world 0 points 4 months ago

Yes, but has it taken both OS' out at the same time? It hasn't but it could happen, however, the chances are even less. There's obvious risk mitigation in mixing vendors in infrastructure for both hardware and software in the enterprise.

If some critical services were lost in your enterprise last time until RH updated their kernel then you could have benefitted from running that service from Windows as well. Now the reverse is true. You could have another DC via Samba on Linux in your forest if you wanted to, in order to have an AD still for example. Same goes for file share servers, intermediary certificate servers (hopefully your Root CA is not always on the network) and pretty much most critical services.

Most enterprises run a lot of services off of a hypervisor and have overhead to scale (or they are already in a sinking ship), so you can just spin up VMs to do that. It isn't as if it is unreasonably labor intensive compared to other similar risk mitigation implementations. Any sane CCB (obviously there are edge cases but we are talking in general here) will even let you get away without a vendor support contract for those, since they are just for emergency redundancy and not anywhere near critical unless the critical services have already shit the bed.